Individual Provider vs. Merchant Provider
By Test Admin
Whether you are a solo freelancer offering home repairs on the go, or a registered business with a physical storefront, SolveMY offers tailored provider verification tracks to match your operational needs and maximize your local visibility. Not sure which provider type suits you best? Here is a breakdown of the key differences, benefits, and requirements for both verification options. 1. Individual Provider (Solo Freelancers & Independent Pros) The Individual Provider account is designed for independent specialists, technicians, and local freelancers who offer services on a personal capacity. Best For: Solo aircon technicians, freelance plumbers, home tutors, personal trainers, mobile car detailers, and independent cleaners. Service Card Quota: Up to 3 Service Cards to showcase your core service offerings. Verification Requirements: National ID (IC) or Passport photo upload. Selfie holding your IC / Passport (for identity verification and fraud prevention). Key Advantage: Fast, frictionless setup that allows you to start receiving nearby customer requests right away with zero business registration overhead. 2. Merchant Provider (Verified Businesses & Storefronts) The Merchant Provider badge is crafted for registered companies, physical shopfronts, and businesses with broader service teams. Best For: Registered SMEs (SSM), physical auto repair shops, cleaning agencies, beauty salons, event management firms, and corporate service agencies. Service Card Quota: Expanded capacity of up to 6 Service Cards to feature your entire menu of products and specialized service packages. Verification Requirements: Official SSM Company Registration Certificate (or equivalent business license). Proof of physical shopfront / store location coordinates (GPS mapping). Person-in-charge IC / Passport photo upload. Selfie of person-in-charge holding IC / Passport (for account security & ownership verification). Key Advantage: Displays a prominent Verified Merchant Badge on your profile, display your storefront in our map, building instant high-level trust with clients while giving you twice the listing capacity to show more different services on local search results.